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Questions about an order, a product, or just want to say hi? We're all ears. Your answer might already be waiting in the FAQ below — otherwise, drop us a line.

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General

What is Fantony designed for?

Fantony develops targeted skincare for stubborn pigmentation, dark spots and melasma-prone skin. Our routine is designed to correct existing pigmentation, support clearer-looking skin and help protect against the triggers that can make dark spots return.

Which product should I start with?

For existing dark spots, start with Mela 100. For daily protection against UV-triggered pigmentation, choose Mela-UV. MelaRinse is your daily cleansing and brightening step. For the complete routine, use all three together.

How do I use the complete routine?

Cleanse with MelaRinse, follow with Mela 100 to target existing pigmentation, then finish with Mela-UV every morning. At night, use MelaRinse followed by Mela 100.

How long until I see results?

Visible improvements in dark spots and uneven tone are typically seen within 6–8 weeks of consistent use. Stubborn pigmentation may take longer, so consistency and daily UV protection are important.

Is Fantony suitable for sensitive skin?

Our formulas are developed with daily tolerability in mind and combine targeted actives with hydrating and barrier-supporting ingredients. If your skin is very sensitive, introduce active products gradually.

Does Fantony work on deeper skin tones?

Yes. Our pigmentation products are designed for all skin tones. Mela-UV was specifically developed to dry down transparent without the visible white or grey cast often associated with mineral sunscreen.

Can I use Fantony with my other skincare?

Yes. Fantony is designed to fit into an existing skincare routine. Apply lighter treatment products before heavier creams, and always use Mela-UV as the final skincare step in the morning before makeup.

Do I need to use all three products?

No. Each product can be used individually. However, the complete routine addresses pigmentation from different angles: MelaRinse cleanses and resurfaces, Mela 100 targets existing dark spots and Mela-UV helps protect against future UV-triggered pigmentation.

Shipping & Returns

Where do you ship to?

Available shipping destinations and delivery options are shown at checkout based on your location.

How long does delivery take?

Orders typically arrive within 7–12 business days with tracked shipping. Delivery times can vary slightly depending on your location.

How can I track my order?

You'll receive a tracking link by email as soon as your order ships. If you can't find it, check your spam folder or contact our customer care team.

How much is shipping?

Your available shipping methods and any applicable shipping charges are shown before you complete your order at checkout.

What's your return policy?

Your purchase is protected by our 60-day money-back guarantee. Give your routine time to work and, if you're not satisfied, contact us within 60 days to request a refund.

How do I start a return?

Email hello@fantony.com with your order number and our customer care team will send you the next steps.

Do I have to pay import duties or taxes?

Any applicable taxes, duties or charges will depend on your delivery destination and will be communicated during checkout where applicable.

How can I contact you?

Use the contact form above or email hello@fantony.com. Our customer care team will get back to you as soon as possible.